Privacy Policy

At saafsbh (“we”, “us”, or “our”), we respect your privacy and are dedicated to protecting the personal information you provide to us.

This Privacy Policy describes how we collect, use, store, and disclose your information when you visit our website saafsbh.com (the “Site”), purchase our kitchenware products, or engage with our brand and services.

By accessing or using our Site and services, you consent to the collection and use of your information as outlined in this Privacy Policy.

1. Information We Collect


We collect several types of information to provide, enhance, and personalize your shopping experience:

Personal Information


We collect information you voluntarily provide when you:

  • Create or manage your account
  • Place an order for our kitchenware
  • Contact our customer service
  • Subscribe to our emails or notifications

This may include:

your name, email address, phone number, shipping address, billing address, payment details, and order history.

Technical & Usage Information


When you visit our Site, we may automatically collect:

  • IP address
  • Browser and device information
  • Pages viewed, time spent, and website interactions

This information helps us optimize website performance, usability, and product experience.

2. How We Use Your Information


We use your information for legitimate and necessary purposes, including:

  • Processing, shipping, and fulfilling your orders
  • Managing refunds, returns, and customer support
  • Communicating with you about orders, updates, and service-related notices
  • Improving our kitchenware, website, and overall services
  • Sending marketing or promotional content (only if you have opted in)
  • Preventing fraud and maintaining the security of our platform
  • Complying with applicable legal requirements

We do not sell your personal information to third parties.

3. Cookies and Tracking Technologies


We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and improve user experience
  • Provide personalized content and recommendations

You may adjust or disable cookies through your browser settings.

Please note that disabling cookies may limit certain functions of the Site.

4. Data Sharing and Disclosure


We share your information only under limited circumstances:

Service Providers


Trusted third parties that assist with payment processing, shipping, delivery, email services, and analytics.

Legal and Safety Obligations


When required by law, or to protect the rights, safety, property, or legitimate interests of saafsbh, our customers, and the public.

We will not share your personal data for unrelated third-party marketing without your consent.

5. Your Privacy Rights


You have the right to:

  • Access, correct, or update your personal information
  • Unsubscribe from marketing communications at any time
  • Request deletion of your account or personal data (where permitted by law)

To exercise these rights, contact us at:

service@saafsbh.com

00852-3719859

6. Children's Privacy


Our website and services are not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13.

If you believe we have collected such information, please contact us and we will delete it promptly.

7. Data Security


We implement reasonable security measures to protect your personal information from unauthorized access, use, disclosure, or loss.

However, no data transmission over the Internet is completely secure, and we cannot guarantee absolute security.

8. International Users


If you access our Site from outside the United States, your information may be transferred, stored, or processed in the United States.

By using our Site, you consent to such transfers in accordance with applicable laws.

9. Changes to This Privacy Policy


We may update this Privacy Policy from time to time as our business and services change.

The “Last Updated” date will be revised accordingly. We encourage you to review this page periodically.

10. Contact Us


If you have any questions, comments, or concerns regarding this Privacy Policy or our data practices, please contact us at:

Email: service@saafsbh.com

Phone: 00852-3719859

Address: 799 Chun King Road, Fo Tan, Sha Tin District, Hongkong