Shipping Policy

Thank you for choosing saafsbh! We are committed to delivering your kitchenware order securely and efficiently.

Below you will find important information regarding order processing, shipping timelines, order tracking, and final delivery.

Order Processing


All orders are typically processed within 1–3 business days after payment verification.

During high-volume periods such as holidays, sales events, and peak seasons, processing may take slightly longer.

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.

Shipping Methods & Delivery Times


saafsbh offers several shipping options to suit your needs:

Standard Shipping (USA)


Estimated delivery: 10-20 business days

The shipping carrier may vary depending on your delivery location.

Expedited Shipping


Estimated delivery: 10-20 business days

This option is available for an additional fee during checkout.

International Shipping


Estimated delivery: 10-20 business days

Delivery times vary by country and depend on local customs processing.

All delivery estimates start from the ship date, not the order placement date.

Shipping Costs


Shipping fees are calculated automatically at checkout based on:

  • Delivery address
  • Package weight and size
  • Selected shipping method

Shipping costs may be adjusted slightly according to carrier updates. Any additional charges will be communicated to you in advance.

Tracking Your Order


Once your order is dispatched, a tracking number will be sent to your email.

You may use this number to track your package on the official website of the shipping carrier.

If you do not receive your tracking information within 3 business days after shipment, please contact us at:

service@saafsbh.com

00852-3719859

Shipping Restrictions


Some items may have shipping limitations due to:

  • Size or weight constraints
  • National import laws and regulations
  • Carrier policies

If we are unable to deliver to your address, we will contact you to discuss alternatives, order cancellation, or a full refund.

Customs, Duties & Taxes


International orders may be subject to customs fees, import duties, or local taxes upon arrival.

These charges are not included in the product price or shipping fee and are the sole responsibility of the customer.

Please review your country’s import regulations before placing your order.

Delivery Issues


Delayed Delivery


If your order does not arrive within the estimated timeframe:

  • Check the most recent tracking status
  • Confirm your shipping address is accurate
  • Contact our support team for further assistance

Lost or Damaged Packages


If your package is lost or arrives damaged:

  • Take clear photos of the packaging and items
  • Contact us within 7 days of delivery
  • Provide your order number and photos

We will cooperate with the shipping carrier to resolve the issue promptly.

Contact Information


For questions about shipping, delivery, or tracking:

Email: service@saafsbh.com

Phone: 00852-3719859

Address: 799 Chun King Road, Fo Tan, Sha Tin District, Hongkong

Final Notes


saafsbh is dedicated to providing a smooth and dependable shipping experience.

If you have special delivery requests, please contact us before placing your order. We will do our utmost to assist you.